MOBILITY & ENGAGEMENT
Improve the efficiency and effectiveness of customer and other stakeholder engagement.
Organizations that work like tomorrow communicate and transact with their customers and stakeholders in efficient, effective and trusted ways. These organizations use mobile technology to meet customers where they are and leverage mobile to complete secure transactions, verify identity, gather documentation and consent, or simply to keep the customer informed. They use communications management software to engage across mobile and other channels, tailored to customers’ needs and preferences. Where transactions along the customer’s journey require agreement and record of consent, they use an e-signature solution to deliver a secure end-to-end digital experience.
These customer experiences can include signing up new customers at a bank, processing applications at an insurance company or provisioning services from a government agency.